Payroll

Why a team member isn't on the payroll

The reasons someone on your team doesn't show up on a project's payroll, or shows up without counting toward the total, and what to do in each case.

For managers5 steps
  1. Step 1: Not marked in a report for the period

    Payroll only lists people marked present or absent in a daily report of this project within the payroll dates. Open the report and check that its date is in the period and that the person shows under On-Site Workforce, in the Registered Team list. Anyone who isn't there isn't included. Attendance can't be changed once the report is saved: if someone was left out, delete the report and make a new one, marking them under Project Team.

    App screen for step 1: Not marked in a report for the period
  2. Step 2: Worked on another project

    Each project has its own payroll, built only from its own reports. Someone who worked on another project shows up on that project's payroll. To see several projects together: How to generate the general closing for several projects

    App screen for step 2: Worked on another project
  3. Step 3: Logged as extra workforce

    In the report, anyone listed under Extra Workforce, inside On-Site Workforce, was logged as extra workforce and doesn't go on payroll: only members registered on your team do. Add the person under My Team and mark them in the next reports.

    App screen for step 3: Logged as extra workforce
  4. Step 4: Monthly staff

    Monthly staff with Fixed shares (choose projects) are included on the chosen projects' payroll even without a report, as long as they're active. If inactive, they only show up when they appear in reports for the period. If they were marked in a report of a project outside the split, they show up on that project's payroll with zero and the note This project is not part of this worker's fixed salary split.

    App screen for step 4: Monthly staff
  5. Step 5: Listed, but left out of the total

    If the card shows Not in payroll: rate in ..., the team member is listed but their rate is registered in another currency. They're left out of the total, the pay slips and the expense entries: Left out of payroll: rates in another currency

    App screen for step 5: Listed, but left out of the total

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