Support
Talk to support
Ask a question, report a problem in the app or get help with charges. Average response time is 24 to 48 business hours.
How to reach us
WhatsApp
To chat and ask questions.
Email
To send details, screenshots and attachments. If you can, write from your account's email.
suporte@appobrafacil.expertbr.com
Write an emailTicket in the app
It stays on your account and is the way to request a refund for website purchases, under Financial Help. The reply goes to your account email.
Help Centre
Step-by-step guides for every screen in the app, with real screenshots.
Bought on Google Play or the App Store?
Charges and refunds for those purchases are handled by the store itself, under its rules. To cancel, use Manage on the Your plan card in Profile.
Where to see your subscription