Account, plan and support

30-day free offer: how it works

How the PRO offer with 30 free days that arrives in the bell works: the deadline to claim it, where the free period applies and what happens afterwards.

For managers5 steps
  1. Step 1: What the offer is

    From time to time, ObraFácil sends some accounts an offer to subscribe to PRO with 30 free days on the Monthly plan. It arrives in the dashboard bell, marked with a lightning bolt, and may also come as a notification on your phone. Not every account gets it: How bell notifications work.

    App screen for step 1: What the offer is
  2. Step 2: The deadline to claim it

    Tap the offer in the bell: a window opens with the message and a countdown. The clock starts the first time you open the offer and keeps running even if you close the window; each offer sets its own duration. When it runs out, you'll see Promotion expired. If you've already subscribed, you'll see Subscription activated ✓.

    App screen for step 2: The deadline to claim it
  3. Step 3: Subscribe before time runs out

    While the countdown is running, tap the button in the window, usually Subscribe Now. The plans screen opens with Monthly selected, the banner 30 FREE days for you to try! and the price that applies afterwards. If you switch to Yearly, the offer disappears and the regular price is shown. If you tap the notification on your phone, the plans screen opens straight away, without the countdown.

    App screen for step 3: Subscribe before time runs out
  4. Step 4: When the 30 free days apply

    • On the website: the free period only applies if the offer is still within its deadline and you've never had a free period on a website payment; otherwise the subscription starts charging right away. Check the amount on the payment page before you confirm. Only accounts in Brazil can subscribe on the website: outside Brazil you'll see Subscribe and buy in the app, and you subscribe in the phone app
    • On a phone: Google Play or the App Store applies the free period, and the store's purchase window shows whether it applies to you
  5. Step 5: After the 30 days

    When the free period ends, the subscription is charged every month automatically. If you don't want to continue, cancel before it ends: How to manage or cancel your subscription.

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