Team and members

How to remove a member's access

Take away an engineer's, crew member's or client's access to the project. They get a notice by email and the project disappears from their app.

For managers6 steps
  1. Step 1: Open the project's Team

    Open the project and, in the project menu, tap Team. Only the project owner can remove members.

    App screen for step 1: Open the project's Team
  2. Step 2: The team editing permission

    If the person has Allow editing team and you remove them from all your projects, the permission ends on its own. While they're still on any of your projects, it stays: to take it away, turn it off in My Team.

    App screen for step 2: The team editing permission
  3. Step 3: Tap the trash icon

    Next to the person's email, tap the trash icon (Remove Member).

    App screen for step 3: Tap the trash icon
  4. Step 4: Confirm

    For engineers and crew, and for the client when the project is below 70%, Remove Access appears, warning that access ends right away and the person gets an email. Tap Yes, Remove to confirm or Cancel to go back. When it's done, you see Access revoked. E-mail sent.

    App screen for step 4: Confirm
  5. Step 5: Client on a project at 70% or more

    In this case, Grace Period Notice (15 Days) appears: the client can keep access for 15 more days to download the photos.

    App screen for step 5: Client on a project at 70% or more
  6. Step 6: After removal

    The project disappears from the person's app, but their account still exists. On the free plan, that role's slot opens up again. To give access back, invite them again: How to invite someone to your project

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