How bell notifications work

Step 1: Where the bell is

On the dashboard, the bell sits at the top: on a phone, on the right of the bar with the logo; on a computer, to the right of the greeting. A red dot on it means you have unread notifications. In the Client Portal, the bell is at the top of the project screen.

Step 2: The notification list

Tap the bell to open Notifications. The newest come first, and unread ones are highlighted, with the title in bold. The list loads 10 at a time: scroll down to see older ones. If there's nothing, you'll see No notifications.

Step 3: Read and mark as read

Tap a notification to see the full message and the date under Sent on:. Once opened, it counts as read. It only shows the text: it doesn't open the project, the report or the occurrence. To clear them all at once, tap Mark all as read: the red dot goes away and the list closes. Notifications can't be deleted.

Step 4: What you get notified about

• New reports and new entries in the financials of your projects, when someone else saves them. These go only to the project owner and to the clients.
• Occurrences you were tagged on, and when they're resolved: Who gets notified and who can see each occurrence
• A ZIP file ready, when you ask to export several reports.
• Notices from ObraFácil, offers, and subscription payment or refund updates: 30-day free offer: how it works

Step 5: Language of the notifications

Report, occurrence and new financial entry notifications (Financial Update) appear in the app language of the person reading them. Older notifications, from before version 1.9.3, may show up in the language of the person who did the action.

Step 6: The Download ZIP button

When a ZIP file is ready, the notification has a Download ZIP button. It opens the download and works only once: after you use it, it disappears from the notification. The ZIP is kept for 7 days; after that it's deleted and the button disappears too.

Step 7: In the Client Portal

The client taps the bell to open Project Notifications. It lists the account's notifications from every project they follow, with the time (for today's) or the date. Notifications with a file have a Download button; once used, it shows Download already completed. To download again, request a new file. The same message shows after 7 days, when the file is deleted.

• Which notifications your client gets automatically

Step 8: A red dot that won't go away

Some automatic notices, like System when an occurrence or its resolution is saved, light up the red dot on the dashboard without showing in the list. If the dot stays on and there's nothing new in the list, tap Mark all as read.