How to turn phone and email notifications on or off

Step 1: Find the switches

Managers and team: open Profile and find the Push notifications, Email alerts and News and offers by email switches in the PREFERENCES section. Clients: in the Client Portal, open the menu, tap Settings and scroll down to Notifications. Both places have the same three switches.

• How to open and use your profile

Step 2: Push notifications

The Push notifications switch decides whether ObraFácil sends alerts to your phone: new reports on projects you're part of, ObraFácil notices and offers, and subscription payment problems. Turned off, these alerts stop reaching your phone. The bell inside the app stays the same.

Step 3: It applies right away

Just tap the switch: there's no save button. Your choice is saved to your account, so it applies on every device you sign in on.

Step 4: Your phone's permission

The switch doesn't change your phone's permission. If ObraFácil notifications are blocked in your phone's settings, nothing comes through, even with the switch on: allow them in your phone's settings, under apps, ObraFácil. To get nothing at all from the app, reminder alarms included, block them there. Why the app asks for camera, gallery and notification access

Step 5: What the switch doesn't control

Reminder alarms and the report upload progress (Uploading Daily Report...) are created by the phone itself and don't depend on this switch. Occurrence notifications only arrive in the bell: How bell notifications work

Step 6: Only on a phone, and on one at a time

Phone alerts only exist in the Android and iPhone app; in a web browser and in the Windows app, none arrive. If you use the same account on more than one phone, alerts go to the last one where you signed in or opened the app.

• Using ObraFácil on a computer (web and Windows): what's different

Step 7: Email alerts

The Email alerts switch covers two kinds of email: the alert about a payment problem with a subscription bought through your phone's app store, and support's replies to your tickets. Other emails about your account, payments, security and projects, such as account confirmation, password, invitations, billing and refunds, always arrive, even with the switch off. News and offers have their own switch, explained next.